Optical Medical Billing and Receptionist-Full time

Rochester Optical•Rochester, NY

About The Position

The Full-time Optical Medical Billing Receptionist will work a rotating schedule Monday through Saturday in which the person will work every third Saturday. Essential Job Functions: • Ability to project a professional image • Process orders in the Point of Sale (POS) Software • Understanding of health insurance and medical costs including coding required to properly bill for services • Skillful in data entry, including speed and accuracy • Ability to multitask with superior time management skills • Knowledge of procedure and diagnosis codes including CPT and ICD-10 coding • Knowledge of medical terminology • Problem solving and attention to detail • Ability to recognize billing errors • Receive denial letters and follow up appropriately to ensure payment is received • Greet customers on the phone and in person in a friendly manner • Schedule appointments and send correspondence • Provide accurate information about services, products, policies and promotions • Answer customer inquiries and resolve customer issues with exceptional service • Assist in keeping the store clean and organized and in maintaining inventory and displays • Adhere to opening and closing procedures of the retail store • Deliver efficient and effective front desk operation.

Requirements

Excellent customer-service, organization, time-management, communication and interpersonal skills
Effective retail service skills
Ability to learn and retain new information
Comfort using a computer and learning new software
High school diploma or equivalent
At least two years medical billing experience preferred
Customer service experience preferred

Responsibilities

Process orders in the Point of Sale (POS) Software
Understanding of health insurance and medical costs including coding required to properly bill for services
Skillful in data entry, including speed and accuracy
Ability to multitask with superior time management skills
Knowledge of procedure and diagnosis codes including CPT and ICD-10 coding
Knowledge of medical terminology
Problem solving and attention to detail
Ability to recognize billing errors
Receive denial letters and follow up appropriately to ensure payment is received
Greet customers on the phone and in person in a friendly manner
Schedule appointments and send correspondence
Provide accurate information about services, products, policies and promotions
Answer customer inquiries and resolve customer issues with exceptional service
Assist in keeping the store clean and organized and in maintaining inventory and displays
Adhere to opening and closing procedures of the retail store
Deliver efficient and effective front desk operation.

Benefits

medical insurance (Blue Cross/Blue Shield PPO and three high deductible plans with employer funded Health Savings accounts)
MetLife Dental Insurance
company paid in full Group life insurance and long-term disability insurance
Paid Time off program
Holiday pay
401(k) Plan with annual company match
vision program

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