Optical Manager

VSP Vision Care • Menlo Park, CA

75d • $69,940 - $102,710

About The Position

The basic function of the Optical Manager is to drive profitable sales growth. This must be accomplished through development of a positive and productive retail-selling environment that ensures premier customer service, customer retention, as well as outstanding associate/doctor/host satisfaction and retention. Drive profitable store sales by fostering a retail selling culture. Develops professional business relationships with Doctors. Recruit, train, develop, motivate, coach, and retain World Class Associates. Ensure store is effectively merchandised and presented according to standards. Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote. Maximize Managed Vision Care relationships and sales opportunities. Ensure timely implementation of approved Marketing programs and initiatives. Ensure positive and productive host relationships.

Requirements

• Bachelor's degree in related field or equivalent work experience.
• Three years of experience as an optician.
• Minimum three years supervisory/lead experience.
• State licensure or certification by a nationally recognized optician association as an optician.
• Proven track record of sales growth through sales skills and accountability for sales results.
• Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams.
• Ability to recruit and select associates/teams.
• Proven experience and results with a retail or customer service establishment.
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
• Success in store merchandising and attention to detail.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture.
• Develop professional business relationships with Doctors.
• Recruit, train, develop, motivate, coach, and retain World Class Associates.
• Ensure store is effectively merchandised and presented according to standards.
• Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote.
• Maximize Managed Vision Care relationships and sales opportunities.
• Ensure timely implementation of approved Marketing programs and initiatives.
• Ensure positive and productive host relationships.

Benefits

• Eligible bonuses and commissions.
• VSP Vision benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees