Optical Manager

VSP GlobalCelebration, FL
47d

About The Position

The basic function of the Optical Manager is to drive profitable sales growth. This must be accomplished through the development of a positive and productive retail-selling environment that ensures premier customer service, customer retention, as well as outstanding associate/doctor/host satisfaction and retention.

Requirements

  • Bachelor's degree in a related field or equivalent work experience
  • Three years of experience as an optician
  • Minimum three years supervisory/lead experience
  • State licensure or certification by a nationally recognized optician association as an optician
  • Proven track record of sales growth through sales skills and accountability for sales results
  • Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
  • Ability to recruit and select associates/teams
  • Proven experience and results with a retail or customer service establishment
  • Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
  • Success in store merchandising and attention to detail
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

Responsibilities

  • Drive profitable store sales by fostering a retail selling culture
  • Develops professional business relationships with Doctors
  • Recruit, train, develop, motivate, coach, and retain World Class Associates
  • Ensure the store is effectively merchandised and presented according to standards
  • Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote
  • Maximize Managed Vision Care relationships and sales opportunities
  • Ensure timely implementation of approved Marketing programs and initiatives.
  • Ensure positive and productive host relationships

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Ambulatory Health Care Services

Number of Employees

1,001-5,000 employees

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