Optical Administrator

VSP Vision Care • Rio Rancho, NM

95d • $18 - $28

About The Position

The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model. Develop professional business relationships with other Associates, Host, and Doctor.

Requirements

• Applicable State licensure or certification by a nationally recognized optician association as an optician (if required by State).
• Ability to sell through use of sales skills and accountability for sales results.
• Experience and results with a retail or customer service establishment.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
• Success in store merchandising and attention to detail.
• Minimum of 1-2 years of experience in related field.

Responsibilities

• Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames.
• Utilize optical prescription to evaluate prescription in conjunction with customer's visual requirements.
• Recommend specific lenses, lens coatings, and frames to suit customer needs.
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
• Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools.
• Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes.
• Maximize Managed Vision Care relationships and sales opportunities.
• Assist with the timely implementation of approved Marketing programs.
• Ensure positive and productive host relationships through Host participation, support, and satisfaction.
• Other duties as assigned by Optical Manager.

Benefits

• Eligible bonuses and commissions.
• VSP Vision benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees