The Principal Engineer of Connectivity Service Management is a senior technical leader responsible for ensuring the stability, performance, and security of GSK’s global network infrastructure. This role involves leading complex network projects, providing expert-level troubleshooting, and guiding the Network Operations team in best practices and advanced network solutions. Your responsibilities include… Serve as the technical authority for network operations, providing guidance on complex network issues and solutions. Support and provide feedback in the design, implementation, and maintenance of high-performance, resilient network infrastructures. Mentor and develop network engineers, fostering a culture of continuous learning and technical excellence. Oversee the day-to-day operations of GSK’s global network, ensuring optimal performance and availability. Conduct advanced troubleshooting and root cause analysis of network incidents and problems. Aid in the continual improvement of network management and monitoring tools to ensure proactive identification and resolution of issues. Maintain robust network security measures to protect against threats and vulnerabilities. Ensure network operations comply with relevant security policies, standards, and regulatory requirements. Conduct regular security assessments, audits, and penetration tests, addressing any identified risks. Stay current with emerging network technologies and industry trends, recommending and implementing innovative solutions. Drive continuous improvement initiatives to enhance network performance, reliability, and security. Develop and enforce network policies, procedures, and best practices. Manage relationships with network service providers, hardware vendors, and other external partners. Collaborate with business units, IT teams, and stakeholders to understand and meet network requirements. Communicate network performance, issues, and initiatives to stakeholders at various levels of the organization.