873613-OPS RESEARCH TRAINING SPECIALIST - 40090057 1

State of Florida

9d • $23 • Onsite

About The Position

The OPS Research and Training Specialist is a member of the Workforce Training & Coordination Unit within the Bureau of One-Stop and Program Support, Division of Workforce Services. This position supports statewide training activities for workforce development programs such as the Workforce Innovation and Opportunity Act, Wagner-Peyser, Welfare Transition and Supplemental Nutrition Assistance Program – Employment & Training, and other workforce development programs. Additionally, this position supports professional development training for internal and external staff.

We are seeking a candidate that can assist in developing and delivering innovative workforce training programs for Local Workforce Development Boards and their staff, and coordinate with internal business units to ensure the accuracy and quality of training materials. The ideal candidate is experienced in training and development activities, delivering training to adult learners across multiple platforms (in-person, online and via webinar), maintaining learning management systems and working with subject matter experts to build content for training materials and delivery.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. This position provides training and development activities that are instrumental in supporting the learning needs of internal staff and external workforce partners.
FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.
FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Requirements

• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Knowledge of the principles of adult learning theories, human behavior, and communication.
• Knowledge of instructional design, research, and implementation methodologies.
• Skill in using Articulate 360 products including Storyline, Rise, and other bundled products.
• Skill in using Adobe Creative Cloud products, including, Premiere Pro and other Creative Cloud products.
• Skill in using Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Ability to conduct research, compile and analyze data.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable project management methodologies.
• Ability to prepare professional documents, research studies and evaluation and investigative reports.
• As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel may be required.

Nice To Haves

• Associate degree from an accredited college or university or two years of equivalent relevant to training, learning and development, business or similar work experience.
• At least one year of experience using adult learning theory models.
• At least two years of experience writing professional documents, e.g. reports, emails, memoranda or similar documents.
• At least two years of experience using Microsoft Office products, including Excel.
• At least two years of experience using Adobe products, including Captivate, Premiere Pro and other Creative Cloud products.
• At least one year of experience using Articulate or Articulate 360 products.
• At least one year of experience in video recording and editing

Responsibilities

• Assist in the design, development and implementation of instructional training materials that align with the strategic training goals of the bureau and supports workforce development partners.
• Assist in developing synchronous (in person and online) and asynchronous (recorded self-paced) training using multimedia technology and instructional design authoring tools.
• Participate in the analysis, design, development, and facilitation of training efforts; integrate best practices that focus on training programs that will assist staff and workforce development partners (i.e., Local Workforce Development Boards) with Federal and State mandated training topics; coordinate bureau-level programming for professional development; and evaluate and report on program training effectiveness.
• Assist other trainers in designing and developing instructional content/materials using adult learning theory models and developing entry and advanced level courses for both internal and external audiences. Works with subject matter experts to assist in the development of training content/materials.
• Maintain training content/materials; establish and control user accounts in the learning management system.
• Investigate, analyze and makes recommendations to resolve training related issues. Consults with staff members and workforce partners (as needed) to develop solutions for programmatic operational issues.
• Create and maintain comprehensive project documentation, plans and reports.
• Establish and maintain on-going working relationships with the Department’s training staff and workforce development partners to implement training updates and enhancements to federal and state workforce development programs.

Benefits

• State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree