OPS INVESTIGATION SPECIALIST II - 79900699

State of Florida•Jacksonville, FL

3d•$17 - $23

About The Position

This position is located within the Division of Regulation, Jacksonville Office. This position is responsible for investigating alleged violations of Florida Statutes and Board rules governing a variety of professions regulated by the department in the counties of Baker, Clay, Nassau, Duval, St. Johns, and Flagler.

Requirements

Four (4) or more years’ of regulatory-related experience
Investigative experience
Experience formatting, editing, and creating comprehensive investigative reports using Microsoft Word
A valid Florida Driver’s License is required
Ability to work flexible hours with regional travel and occasional overnight travel
The candidate must be able to communicate clearly and effectively both in verbal and written forms.
Possess analytical skills necessary to identify violations of statutes and rules, and identify elements of the alleged violations.
Must be proficient in the use of computers. Proficient in windows based computer software programs, i.e. Microsoft Word, Excel and Outlook.
Must be able to operate a motor vehicle safely in different driving environments.

Nice To Haves

Bachelors’ degree from an accredited college or university in a regulatory-related field
Associates’ degree (in any field) & 2 years regulatory-related experience.
Knowledge of Construction Industry, Cosmetology, Barber, Community Association Management, and Veterinary Medicine.

Responsibilities

Interviews complainants, subjects, and other appropriate witnesses.
Collects and analyzes corroborative evidence, perform various record searches, review legal documents, review financial data, prepare and serve subpoenas, notices to cease and desist, notices of non-compliance, citations, administrative complaints, and other administrative processes as required.
Mediates complaints when appropriate pursuant to Division of Regulation’s policy and procedures.
Writes comprehensive reports including a chronological presentation of facts and testimony in the prescribed report format used by the Division of Regulation.
Testifies truthfully in depositions, criminal, civil and administrative hearings when called upon.
Perform preliminary investigations in a timely manner to determine the legal sufficiency needed to pursue a full and formal investigation pursuant to division policies.
Perform supplemental investigations in a timely manner as directed by the Office of General Counsel or other supervisory personnel within the chain of command pursuant to division policies.
Respond to reported unlicensed activities of regulated professions pursuant to division policies.
Conducts covert sting operations, sweeps, or other proactive enforcement efforts in conjunction with various regulatory and law enforcement agencies to combat the unlicensed practice of regulated professions.
Engage in outreach programs to various governmental agencies, professional associations, trade shows, schools and consumer groups.
Provide constructive and positive information to such groups of DBPR’s responsibilities and enforcement activities.
Participate in Department directed and approved public relation activities, to include media ride-a-longs.
Develops and maintains relationships with other federal, state, county and city governmental entities.
Interact and coordinate with these entities to respond to natural or man-made disasters or emergencies.
Uses these relationships to aid in the enforcement of statutes and rules governing various regulated practices.