OPS HUMAN SERVICES ANALYST - 64964585
About The Position
Serves clerical support role for HIV/AIDS programs. Enters data in CAREWare, HMS, MS Word and Excel for enrolled/eligible Ryan White clients and other HIV/AIDS clients. Completes orders for clients medical and dental appointments. Ensures client’s lab results are entered into CAREWare. Secures meeting rooms for staff meetings, trainings and webinars. Sends meeting notices to appropriate staff and attendees. Facilitates webinar and video conferencing, attends HIV/AIDS and case management staff meetings. Prepares agendas and handouts, maintains and prepares meeting minutes, submits reports for approval and dissemination to staff. Continuously checks, forwards, prints and/or sends faxes to ensure timeliness of task completion. Assists clients with programmatic paperwork and provides internal and external referrals. Maintains Hayes Fax System for programmatic staff: Maintains staff log, provides passwords, creates staff profiles, trains staff, and provides technical support to staff as needed. Receives, maintains and distributes food vouchers and bus passes to case managers and/or clients. Provides monthly audited report to supervisor. Scans Ryan White client documents into required systems (HMS/CAREWare) as assigned. Assists fiscal staff in preparing purchase orders for HIV/AIDS programs. Regularly maintains inventory. Miscellaneous Activities: Attends and participates in general staff meetings, staff development, such as team/staff meetings and in-service/continuing education. Attends computer skills training classes as needed. Performs related duties as necessary including public health services during disaster. Maintains timely submission of EARs and timesheets. Performs other duties as assigned.
Requirements
- Knowledge of general office procedures and practices
- Skilled at verbal communication, telephone etiquette, and use of DOH-Volusia telephones
- Ability to provide guidance and assistance to clients, coworkers, and community partners
- Experience working with HIV/AIDS clients
- Ability to maintain confidential information meeting all HIPAA protovols
- Must be willing to physically come in the office to perform the duties & responsibilities of the positions
Nice To Haves
- Experience working with HIV/AIDS clients and/or Ryan White
Responsibilities
- Enters data in CAREWare, HMS, MS Word and Excel for enrolled/eligible Ryan White clients and other HIV/AIDS clients.
- Completes orders for clients medical and dental appointments.
- Ensures client’s lab results are entered into CAREWare.
- Secures meeting rooms for staff meetings, trainings and webinars.
- Sends meeting notices to appropriate staff and attendees.
- Facilitates webinar and video conferencing, attends HIV/AIDS and case management staff meetings.
- Prepares agendas and handouts, maintains and prepares meeting minutes, submits reports for approval and dissemination to staff.
- Continuously checks, forwards, prints and/or sends faxes to ensure timeliness of task completion.
- Assists clients with programmatic paperwork and provides internal and external referrals.
- Maintains Hayes Fax System for programmatic staff: Maintains staff log, provides passwords, creates staff profiles, trains staff, and provides technical support to staff as needed.
- Receives, maintains and distributes food vouchers and bus passes to case managers and/or clients.
- Provides monthly audited report to supervisor.
- Scans Ryan White client documents into required systems (HMS/CAREWare) as assigned.
- Assists fiscal staff in preparing purchase orders for HIV/AIDS programs.
- Regularly maintains inventory.
- Attends and participates in general staff meetings, staff development, such as team/staff meetings and in-service/continuing education.
- Attends computer skills training classes as needed.
- Performs related duties as necessary including public health services during disaster.
- Maintains timely submission of EARs and timesheets.
- Performs other duties as assigned.
Benefits
- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
- Deferred Compensation (voluntary)
- Employee Assistance Program (voluntary)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
