868080 - OPS GOVERNMENT OPERATIONS CONSULTANT II - 40090049 1 1

State of Florida

2d • $20 - $25 • Onsite

About The Position

The OPS Government Operations Consultant II is a member of the Workforce Systems Administration unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position will be responsible for the administration, maintenance, and enhancement of the state’s critical workforce development management information system, Employ Florida. The incumbent will coordinate with Department staff to provide information and reports to other government agencies and administrative entities.
This position will provide training and technical assistance and writing guidance for workforce programs. This position will provide direction, input/feedback and implementation of system functions, content, and enhancements for the current system or its successor. The incumbent will be responsible for coordinating and directing Department resources in their input/feedback and other duties associated with the project and in working with the vendor.

Requirements

• Knowledge of the methods of data collection and analysis.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to work effectively as part of a team.
• Ability to utilize problem solving techniques.
• Working knowledge/proficiency in using Microsoft Office applications, including Word, Excel, PowerPoint.
• Knowledge of the principles and techniques of effective communication.
• Ability to provide excellent customer service.
• Skilled in group presentations or workshop instruction and/or facilitation.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
• Duties and responsibilities of this position must be performed at the official work site of the Department.

Nice To Haves

• Bachelor’s degree from an accredited college or university [i.e., computer science, information systems, technology, public administration, business administration, or related field], or at least two years of equivalent work experience in workforce development programs.
• Working knowledge of Wagner-Peyser (WP), Workforce Innovation and Opportunity Act (WIOA), Welfare Transition (WT), Supplemental Nutrition Assistance Program (SNAP), Migrant and Seasonal Farmworker (MSFW) and Trade Adjustment Act (TAA) programs.

Responsibilities

• Create, manage, and update administrative accounts in the Employ Florida (EF) system.
• Review, approve, and respond to service requests submitted to the Online Project Communication portal.
• Assist in the enhancements and refinements to workforce program reporting systems.
• Establish and maintain an on-going working relationship with partners and customers to ensure delivery of quality products with regard to supporting system enhancements and workforce programs.
• Assist and prioritize the development and implementation of system modules and coordinating communication between agencies and workforce partners.
• Participate in Data Validation procedures/audits related to the Employ Florida system.
• Reviews policies, procedures, guidelines, state, and local plans, and evaluates the impact on program operations. Also identifies potential problems and recommend appropriate action.
• Monitor weekly, monthly, and/or annual reports of site traffic and suspicious activity.
• Create queries and manage relational databases.

Benefits

• State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees