OPS GOVERNMENT OPERATIONS CONSULTANT II - 64856548

State of Florida • FL

88d • $25

About The Position

This is a fulltime Other Personnel Service (OPS) Government Operations Consultant II position working with the Department of Health in Lee County. This position works as an AIDS Drug Assistance Program (ADAP) County contact. This position is in a large county public health unit working under the direct supervision of the Health Education Program Manager - SES for the HIV/AIDS Unit. The OPS Government Operations Consultant II will demonstrate positive interaction with ADAP clients, HIV provider agencies, and the community. Incumbent must be able to work independently and be able to collaborate and coordinate services as a member of a multiple interdisciplinary team. This position is classified as a sensitive position. Employee has the authority to perform electronic file transfers (including Facsimile) of confidential information as defined in DOHP 50-10. Incumbent handles protected health information on a “need-to-know” basis following Department of Health, HIPAA, and Information Security policies, protocols, and procedures. Employee abides by State/Federal laws governing health information and is responsible to maintain confidentiality, security, privacy, and integrity of protected health information. This is a "need to know" position with access to the following information sets: Provide Enterprise, HMS, Careware, Florida Medicaid Management Information System (FMMIS), Lab, Medical Records, and Pharmacy. Incumbent will have understanding and knowledge of cultural diversity especially with sensitivity to clients’ alternative lifestyles. Bi-lingual is preferred.

Requirements

• Knowledge of methods of compiling, organizing and analyzing data.
• Knowledge of community resources.
• Knowledge of medical terminology.
• Knowledge of current therapies used in the treatment of HIV/AIDS.
• Knowledge of laboratory testing used in the treatment of HIV/AIDS.
• Knowledge of pharmaceuticals used in the treatment of HIV/AIDS, and interactions/side effects of HIV/AIDS drugs.
• Knowledge of SOAP charting (Subjective experience of the client, Objective discoveries of the healthcare professional, Assessment of the client’s condition, and Plan for further treatment).
• Knowledge of correct spelling, punctuation & grammar usage.
• Knowledge of standard business formats & styles for letters & business forms.
• Skill in operating a personal computer.
• Skill in counseling, teaching and educating clients.
• Skill in case management.
• Ability to communicate effectively verbally & in writing.
• Ability to establish & maintain effective working relationships with others.
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures.
• Ability to organize and prioritize individual workload.
• Ability to locate information that is listed alphabetically & numerically.
• Ability to follow instructions.
• Ability to operate general office equipment.
• Ability to follow office procedures & practices.
• Ability to organize and maintain filing systems.
• Ability to handle telephone calls in a courteous & effective manner.
• Ability to plan, organize & coordinate work assignments.
• Ability to provide preventive health care and treatment to groups.
• Ability to assist in planning and conducting a variety of training activities.
• Ability to teach health care.
• Ability to frequently use telephone, computer, copier and small hand tools, i.e. stapler, scissors, etc.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time.
• Ability to lift and carry up to 50 pounds as needed.

Nice To Haves

• Bi-lingual is preferred.

Responsibilities

• Enrolls the HIV/AIDS client into the ADAP program and records the enrollment.
• Provides ongoing communication with providers to ensure continued patient enrollment and participation in the ADAP program.
• Serves as a client advocate and provides case management according to protocols.
• Conducts ongoing assessments to evaluate client needs and provide feedback to primary health care providers.
• Attends to Ryan White case managers monthly meeting and networks with community agencies to provide needed services and initiate appropriate referrals.
• Reviews ADAP client files at each re-enrollment every year to ensure files contain the required documentation for determining eligibility.
• Provides support to clients selected by ADAP to enroll in a plan during the Market Insurance enrollment period.
• Monitors client’s insurance accounts in Provide Enterprise database.
• Collaborates with community agencies to provide timely follow-up for identified health needs.
• Follows up on missed appointments and ensures lab work is performed and complete.
• Follows up with client on missed medications pick-ups.
• Prepares and submits reports, attends meetings, trainings and conference calls as required by the program.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees