OPS FAMILY SUPPORT WORKER - 64906246

State of Florida•Fort Lauderdale, FL

7d•Onsite

About The Position

This OPS position will conduct community outreach and education with a focus of integrating WIC program services with other health services to include but not be limited to: Head Start, Medicaid, early childhood intervention programs food stamps, temporary cash assistance, hospitals, homeless shelters, and private physicians serving the WIC population. This position is designated as a sensitive position and is required to maintain information in accordance with state and federal statutes, rules, and regulations, as well as Department of Health in Broward County Policies, Protocols, and Procedures. This position has been delegated custodial authority for their Program/Unit’s information set(s) and/or secured areas(s). Initiate and expand coordination of health, social, and economic service organizations to ensure referrals of potentially WIC eligible individuals to the WIC program. Coordinating efforts include disseminating program information and providing nutrition and breastfeeding education and support during outreach activities. Promotes and supports nutrition and breastfeeding initiatives. Implements outreach activities as per guidelines in DHM 150-24. Document all outreach activities and submit weekly and monthly reports. Position reports directly to the Operations & Management Consultant II. Perform other duties as assigned.

Requirements

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
A valid driver's license, free of major infractions and access to an automobile to be utilized for work purposes and willing to drive to multiple sites as required by program needs.
Have a minimum of three (3) years of customer service experience over the phone or in person.
Experience conducting community outreach.
Able to work evenings and weekends as determined by program needs.

Nice To Haves

Experience facilitating community presentations.
Experience working with Federal Eligibility Programs.
Experience with Microsoft Office programs
Experience working with social service programs.
Bilingual, fluent in English/Spanish or English/Creole.

Responsibilities

Conduct community outreach and education with a focus of integrating WIC program services with other health services
Maintain information in accordance with state and federal statutes, rules, and regulations, as well as Department of Health in Broward County Policies, Protocols, and Procedures.
Initiate and expand coordination of health, social, and economic service organizations to ensure referrals of potentially WIC eligible individuals to the WIC program.
Disseminate program information and providing nutrition and breastfeeding education and support during outreach activities.
Promote and support nutrition and breastfeeding initiatives.
Implement outreach activities as per guidelines in DHM 150-24.
Document all outreach activities and submit weekly and monthly reports.
Perform other duties as assigned.

Benefits

State of Florida 401(a) FICA Alternative Plan (mandatory)
Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
Workers’ Compensation (mandatory, if needed)
Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Deferred Compensation (voluntary)
Employee Assistance Program (voluntary)

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