OPS FAMILY SUPPORT WORKER - 64911197 1

State of Florida • FL

86d • $15

About The Position

The OPS Family Support Worker provides breastfeeding education and support to Special Supplemental Nutrition Program for Women, Infants and Children (WIC) clients in various locations throughout the county. This position will be in Naples WIC headquarters; however, may work in Immokalee on occasions. Position provides services in the WIC Program in accordance with the policies of the state WIC Program and regulations as stated in DHM 150-24. Assignment of duty station, hours and days worked may vary as needed. This position is part-time and anticipated to work 24 hours per week. Work is performed under the direct supervision of the Community Health Workers Supervisor.

Requirements

• Bi-lingual in English/Spanish or English/Creole.
• High school diploma or GED.
• Prior experience providing breastfeeding education and support to individuals.
• Willing to be on-call at night or weekends (up to 9pm to at night and weekends 8am to 9pm).
• Valid Florida Driver’s license.
• Reliable transportation that you are willing to use for work-related purposes.
• Emergency Duty-Incumbent may be required to work during or beyond normal work hours or days in the event of an emergency.

Nice To Haves

• Prior experience in WIC or other nutritional programs.

Responsibilities

• Educate WIC pregnant, breastfeeding, and postpartum mothers and family members on breastfeeding-related issues in assigned sites and by telephone.
• Provide basic breastfeeding information and support to WIC mothers to help them to successfully establish breastfeeding, overcome common barriers to breastfeeding, and prevent and handle common breastfeeding problems or concerns.
• Assist in breastfeeding classes and facilitate support groups.
• Maintain the breastfeeding warmline after hours; triage, give appointments and/or counsel as appropriate.
• Document breastfeeding contacts in the FL-Wise system in accordance with department policy.
• Manage caseload of assigned WIC clients and contact clients according to established procedures, maintaining client confidentiality.
• Coordinate services for clients and make referrals to appropriate agencies as needed.
• Assist the local WIC agency in outreach, promoting breastfeeding through special projects and duties as assigned.
• Attend mandatory and scheduled trainings.
• Adhere to FDOH Collier County policies and procedures pertaining to client confidentiality and data security.
• Accurate and timely submission of Employee Activity Record (EARs), time records, travel logs, monthly report of activities and other reports to supervisor.
• Answer telephones, file and perform travel in relation to above duties and for professional development.
• Perform other related duties as assigned.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees