OPS EMPLOYMENT SECURITY REP II - 40098944

State of Florida•Fort Lauderdale, FL

9d•$20•Onsite

About The Position

This is a professional position specializing in providing individual or group vocational or employment counseling services in a One-Stop Center.

Ability to promote and market the department and the Career Center.
Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
Knowledge of the basic principles of effective customer service.
Working knowledge/experience using Microsoft applications, including Word, Excel, and PowerPoint.
Ability to understand and apply applicable rules, regulations, policies, and procedures.
Ability to work effectively as part of a team, and establish and maintain effective working relationships.
Ability to utilize problem-solving techniques.
Ability to deal with the public in a tactful, courteous, and effective manner.
Ability to conduct effective interviews.
Ability to listen effectively.
Ability to work independently by planning, organizing, and coordinating work assignments.
Ability to prepare reports to include recording, evaluating, and analyzing data.
The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within 60 days of employment in the position.
Knowledge of Microsoft applications including Word, PowerPoint, and Excel.
Duties and responsibilities of this position must be performed at the official worksite of the Department.
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

A Bachelor’s degree from an accredited college or university in Business, Human Services, Education, or a related field and 2 years of experience in sales and/or marketing
Professional or nonprofessional experience in areas related to employment security, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
Registered in EmployFlorida.

Provide individualized employment counseling services to targeted/contracted groups.
Provide labor market information and/or other employment-related subjects and refer customers to supportive services as appropriate.
Interview and assess customer needs, job skills, education, knowledge, and abilities.
Assist applicants in registering as appropriate for job assistance or benefits.
Use standardized employment counseling techniques to assist customers in deciding on vocational goals and develop employability plans for entrance into employment.
Conduct comprehensive and specialized assessments of eligible persons and develop an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency as needed.
Performs work and records activity and customer information in the current database system.
Provide instructions and assistance to customers utilizing services, systems, and information available in the Resource Room, along with other related computer data and programs.
Performs other duties as required by supervisors at the local organization.