OPS Content Accessibility Support Specialist

Florida Gulf Coast University • Lexington, MA

1d

About The Position

The OPS Content Accessibility Support Specialist assists with the creation, remediation, and evaluation of electronic documents and multimedia to ensure compliance with accessibility standards, including WCAG 2.1, and ADA Title II. This position supports faculty and staff to help make instructional materials ADA Title II compliant by reviewing course content and providing consultation, training and hands-on remediation services and assistance, while applying and learning best practices in digital accessibility.

Requirements

• High school diploma or equivalent.
• Basic computer skills and familiarity with common software
• Strong attention to detail and willingness to learn new tools and processes
• Experience in digital accessibility and/or document remediation
• Ability to explain accessibility practices clearly

Nice To Haves

• Knowledge of WCAG 2.1 Level AA, ADA Title II, and Section 508.
• Experience assisting with online courses or educational materials.
• Familiarity with accessibility features in Word, PowerPoint, or Adobe Acrobat.
• Familiarity with STEM specific accessibility technology (for example, MathML or LaTeX)

Responsibilities

• Review online course materials to check for accessibility and usability issues.
• Remediate documents and multimedia to meet accessibility standards.
• Assist faculty and staff with making documents, presentations, and videos ADA Title II compliant (for example, adding alt text, headings, or captions; using MathML or Word equations in the conversion of handwritten lecture notes).
• Support the instructional design team by updating or remediating course content in Canvas or other platforms.
• Help organize and assist with file remediation workshops and webinars for faculty and staff.
• Maintain documentation and tracking of remediation requests and completed work.
• Contribute to the creation of easy-to-follow training guides and resources on accessibility topics.
• Learn about accessibility standards (such as WCAG and Section 508) and new tools to improve course design.
• Suggest simple, practical ways to make learning materials more user-friendly and accessible.
• Perform other job-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED