OPS CONSUMER COMPLAINT ANALYST - 41901949
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About The Position
This position is in the Office of the Attorney General in Tallahassee, Florida. This temporary position can be full-time or part-time and will initially be for a period of 6 months. Employment may be extended for 6-month intervals dependent on agency needs and employee performance. This position provides analytical and administrative support to the Consumer Protection Division for the Division's work in the Office of the Attorney General's Senior Protection Team (SPT) and the Military and Veterans Assistance Program (MVAP). The SPT is a multi-division team that focuses on identifying, preventing, and stopping financial fraud and exploitation perpetuated against Florida seniors. The MVAP initiative focuses on identifying, preventing, and stopping financial fraud and deceptive trade practices targeted towards our military and veteran families. The OPS Consumer Complaint Analyst-SPT & MVAP will assist the team in intake, consumer complaint management, and complaint referral and monitoring. This position requires the ability to perform the major portion of the duties assigned with a minimum amount of supervision. The duties and responsibilities of this position stem from the Consumer Protection Division's enforcement of Chapters 501, 542, 812, 817, 895, and 932 of the Florida Statutes and related laws and administrative rules of the state, and other related federal statutes, rules, and laws.
