OPS Clinical Service Representative
About The Position
The Department of Oral and Maxillofacial Surgery at the College of Dentistry is seeking applicants for full-time OPS Clinical Service Representative serving as the primary phone liaison. Specific duties include: Arrange/coordinate appointments for patients being referred to our clinic from other areas. Prepare and mail necessary paperwork to all new scheduled patients. Gather information from patients regarding their insurance for billing purposes, assists in collecting insurance information and collects patients charts to assist in the process. Research patient information for correct addresses and/or phones numbers to resubmit returned statements for payment. Contact new patients by phone confirming scheduled appointments. Answer telephone calls and assist the callers as needed. Serve as a backup to Oral and Maxillofacial Surgery clinic reception as needed. Work departmental EOB’s daily to assure accuracy of claims processed. Submit requested documentation to finalize a pending claim. This is a time-limited position.
Requirements
- High School diploma or equivalent.
Nice To Haves
- Knowledge of general office procedures and practices
- Working knowledge of basic math
- Able to plan, organize and coordinate work activities
- Able to follow instructions, written and verbal
- Able to communicate effectively
- Able to establish and maintain effective working relationships with others
- Able to review data for accuracy and completeness
- Knowledge of dental and medical terminology (basic terms at least)
Responsibilities
- Arrange/coordinate appointments for patients being referred to our clinic from other areas.
- Prepare and mail necessary paperwork to all new scheduled patients.
- Gather information from patients regarding their insurance for billing purposes, assists in collecting insurance information and collects patients charts to assist in the process.
- Research patient information for correct addresses and/or phones numbers to resubmit returned statements for payment.
- Contact new patients by phone confirming scheduled appointments.
- Answer telephone calls and assist the callers as needed.
- Serve as a backup to Oral and Maxillofacial Surgery clinic reception as needed.
- Work departmental EOB’s daily to assure accuracy of claims processed.
- Submit requested documentation to finalize a pending claim.
Benefits
- The University of Florida offers low-cost State Health plans, a number of Dental plans to fit you and your family’s needs, and Vision.
- Build your retirement with the FICA Alternative Plan and a host of voluntary add-ons, such as 457 deferred compensation and 403(b) plans.
- Optional insurance plans such as life, disability, legal and accident insurance are also available.
- UF Employees are also eligible for the GatorPerks discount program , which provides big savings at various businesses and retailers!
- Explore UF’s benefit options here: OPS Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
