Opportunity Coordinator, Customer Excellence

Duke's • Elgin, IL

3d • $31 - $33 • Onsite

About The Position

Duke's is now looking for an Opportunity Coordinator to join the team at our corporate office in Elgin, IL! Our Opportunity Coordinator plays a vital role at the front lines of opportunity management ensuring every new customer lead, inquiry, and partnership opportunity is handled with precision, urgency, and professionalism. This position is ideal for highly organized, detail-oriented professionals who enjoy supporting sales and business development, coordinating across teams, strengthening communication, and driving momentum by guiding each opportunity initial inquiry through successful handoff or closure. This is an onsite position, not remote or hybrid. What you will do: Monitor incoming leads and inquiries to assess their alignment with organizational goals Pipeline Coordination: Collaborate with Sales and Operations to move opportunities through the pipeline, ensuring timely follow-up and documentation. Stakeholder Communication: Serve as the main point of contact for internal teams and external partners regarding specific opportunities, providing updates and gathering needed information. Process Improvement: Identify and implement improvements to opportunity tracking and management processes for increased efficiency and effectiveness. Documentation & Compliance: Ensure all opportunity-related documentation is complete, accurate, and compliant with opportunity requirements. Other duties as assigned to support Customer Excellence Pay Range: $31 - 33/hr, depending on experience Ready to start your adventure with us? Apply now if you have the following: A bachelors degree in Business, Marketing, Communications, or related field preferred At least 13 years of experience in sales support, business development coordination, project coordination, or customer-facing administrative roles Proficiency in Microsoft Office and CRM systems Proven ability to build strong relationships both internally with colleagues and externally with customers Excellent written and verbal communication abilities Strong organizational and multitasking skills with attention to detail Ability to work independently and as part of a collaborative team Ability to seek clarity, ask questions, and resolve issues or problems efficiently Ability to adapt and remain flexible in a dynamic environment Ability to effectively manage time and prioritize workload based on business needs Why Duke's? We offer a safety-focused team environment Medical, dental, and vision insurance options with HSA and FSA plans available Company-paid basic life, AD&D, and disability Insurance; supplemental options available for purchase Company-paid holidays and paid time off (PTO) Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company match once eligible Employee Assistance Program (EAP) Employee Recognition and Rewards Program Career advancement opportunities with access to online learning Employee discounts program Duke's reserves the right to offer the selected candidate a salary or wage that's commensurate with the market, qualifications, experience, education, skills, training, certifications, and/or seniority. Duke's is a Drug-Free Workplace. Equal Opportunity Employer Dukes Root Control, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, national origin, disability status, marital status, genetics, protected veteran status, sexual orientation, gender identity or expression, amnesty, or any other protected classes in accordance with applicable federal, state and local laws. Dukes Root Control, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Let us know how we can support you. www.dukes.com

Requirements

• A bachelors degree in Business, Marketing, Communications, or related field preferred
• At least 13 years of experience in sales support, business development coordination, project coordination, or customer-facing administrative roles
• Proficiency in Microsoft Office and CRM systems
• Proven ability to build strong relationships both internally with colleagues and externally with customers
• Excellent written and verbal communication abilities
• Strong organizational and multitasking skills with attention to detail
• Ability to work independently and as part of a collaborative team
• Ability to seek clarity, ask questions, and resolve issues or problems efficiently
• Ability to adapt and remain flexible in a dynamic environment
• Ability to effectively manage time and prioritize workload based on business needs

Responsibilities

• Monitor incoming leads and inquiries to assess their alignment with organizational goals
• Pipeline Coordination: Collaborate with Sales and Operations to move opportunities through the pipeline, ensuring timely follow-up and documentation.
• Stakeholder Communication: Serve as the main point of contact for internal teams and external partners regarding specific opportunities, providing updates and gathering needed information.
• Process Improvement: Identify and implement improvements to opportunity tracking and management processes for increased efficiency and effectiveness.
• Documentation & Compliance: Ensure all opportunity-related documentation is complete, accurate, and compliant with opportunity requirements.
• Other duties as assigned to support Customer Excellence

Benefits

• We offer a safety-focused team environment
• Medical, dental, and vision insurance options with HSA and FSA plans available
• Company-paid basic life, AD&D, and disability Insurance; supplemental options available for purchase
• Company-paid holidays and paid time off (PTO)
• Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company match once eligible
• Employee Assistance Program (EAP)
• Employee Recognition and Rewards Program
• Career advancement opportunities with access to online learning
• Employee discounts program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level