About The Position

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

Requirements

  • Provides excellent patient care and is energetic and empathetic with patients
  • Must comply with HIPAA confidentiality standards when communicating patient information
  • Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
  • Organizational skills with focus on tracking patient care and improving patient flow
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creates a positive work environment by being team-oriented and patient-focused
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to work weekends when applicable
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Minimum Required: High school diploma or general education degree (GED) required
  • Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  • Experience using Electronic Medical Records (EMR) systems
  • Computer proficiency and ability to quickly learn new applications

Nice To Haves

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

Responsibilities

  • Provide exceptional customer service during every patient encounter (in person or via phone)
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Anticipate Physician needs to facilitate the flow of the clinic
  • Practice urgency at all times with patient's time, as well as doctor's time and schedule
  • Comply with all company policies and procedures, including HIPAA
  • Verify patient's information by interviewing patient
  • Record patient's medical history and current medications and confirm purpose of visit
  • Record all data in the patient's Electronic Medical Record (EMR)
  • Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
  • Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
  • Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
  • Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
  • Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
  • Open and close exam rooms as needed
  • Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
  • General office duties and cleaning to be assigned by manager

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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