About The Position

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee will use ophthalmic techniques to perform preliminary work-up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients.

Requirements

  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creates a positive work environment by being team-oriented and patient-focused
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to work weekends when applicable
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • High school diploma or general education degree (GED) required
  • One year of related experience and/or training; or equivalent combination of education and experience
  • Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system.
  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  • Computer proficiency and ability to quickly learn new applications.

Nice To Haves

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
  • Ophthalmic Scribe Certification (OSC) certification is preferred, but not required

Responsibilities

  • Provide exceptional customer service during every patient encounter (in person or via phone).
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Anticipate Physician needs to facilitate the flow of the clinic
  • Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
  • Comply with all company policies and procedures, including HIPAA
  • Verify patient’s information by interviewing patient.
  • Record patient’s medical history and current medications and confirm purpose of visit.
  • Record all data in the patient's Electronic Medical Record (EMR)
  • Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
  • Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
  • Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
  • Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
  • Demonstrates basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system
  • Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used
  • Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
  • Open and close exam rooms as needed
  • Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
  • General office duties and cleaning to be assigned by manager
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