Ophthalmic Technician

SightMD Career•Rockville Centre, NY

1d•Onsite

About The Position

SightMD is a rapidly growing integrated ophthalmic provider group, extending exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. As an Ophthalmic Technician, you will serve as a vital assistant to physicians, performing a range of administrative and clinical duties. These responsibilities include preparing patients and examination rooms, conducting basic and routine vision screenings, administering eye medications, cleaning and maintaining ophthalmic instruments, and assisting physicians during minor surgical and laser procedures. The role is integral to SightMD's mission of delivering unparalleled services and contributing to a legacy of eye excellence spanning over 50 years.

Requirements

High School diploma or equivalent
Minimum of one (1) year of experience as an Ophthalmic Technician
Certified Ophthalmic Assistant (COA) certification required or enrolled within one year and completion within two years of hire
Strong customer service skills with a professional and friendly demeanor.
Excellent organizational, time management, and multitasking abilities.
Skilled in problem-solving with strong attention to detail.
Comfortable engaging in face-to-face interactions with patients and staff.
Ability to stand for long periods of time

Responsibilities

Greet and communicate with patients and their families in a manner consistent with caring and respect.
Initiate patient evaluations by accurately documenting the chief complaint, history of present illness, review of systems, and all pertinent information.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.
Perform pre-exam testing, including visual acuity assessment (with pinhole and glare testing), confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.
Assist with in-office minor surgical procedures and laser treatments.
Complete prescription refill requests as authorized by the physician, ensuring proper documentation in the patient chart.
Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.
Educate patients on the use of medications and provide pre- and post-operative instructions as directed by the physician.
Assist with contact lens fittings and provide patient instruction on insertion, removal, and lens care.
Maintain and manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect and assist with the maintenance of clinical examination equipment, report damage, coordinate repairs, and request replacements as necessary.
Assist with cleaning surgical instruments in preparation for sterilization.
Properly shut down and clean diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily; monitor supply dates and manage inventory accordingly.
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments.
Assist with opening and closing the clinic as needed.
Follow all safety protocols and clinic procedures.
Monitor and respond to work emails; utilize shared tools such as Google Drive to stay informed throughout the workday.
Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
Participate in training and educational opportunities, including webinars and in-service sessions, to remain current with best practices.
Perform additional duties as assigned or directed by the supervisor.