Ophthalmic Technician

Panorama Eye Care LLC•Fort Collins, CO

11d•$20 - $33•Onsite

About The Position

As an Ophthalmic Technician at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role. Our Technicians are medical professionals who are responsible for the management and well-being of the ophthalmic patients. The technicians will assist in all aspects and functions of the assigned patient care area, efficiently and accurately perform ophthalmic testing, and provide comprehensive education. The focus of this position is to ensure that the ophthalmic patient, physician, and clinical team experience a positive outcome that exemplifies fulfillment of the mission statement at Panorama Eyecare. Level I (0–1 years of experience)- Entry-level technicians with experience in an Ophthalmology or Optometry clinic (or similar setting). Preferred skills include: experience with patient-facing care, high level of customer service, and technician skills such as checking patient vision, pressure, and obtaining diagnostic imaging. Level II (1–4 years of experience)- Technicians with intermediate clinical experience and a solid understanding of ocular anatomy. Preferred skills include: experience with patient-facing care, high level of customer service, and technician skills such as checking patient vision, pressure, manifest refraction, lensometry, scribing, experience setting up for in-office ocular procedures, and diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion). Level III (5+ years of experience)- Advanced technicians with extensive experience working alongside Ophthalmologists and Optometrists. Strong knowledge of ocular anatomy and pathology. Preferred skills include: checking patient vision, pressure, manifest refraction, Contact lens I&R, prism experience, post-refractive care, including assisting in LAL adjustments, experience in setting up for in-office ocular procedures, scribing, lensometry, diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion).

Requirements

High school diploma or equivalent required.
Prior experience in a fast-paced medical office and in electronic health record is preferred.

Nice To Haves

experience with patient-facing care
high level of customer service
technician skills such as checking patient vision, pressure, and obtaining diagnostic imaging
intermediate clinical experience and a solid understanding of ocular anatomy
technician skills such as checking patient vision, pressure, manifest refraction, lensometry, scribing, experience setting up for in-office ocular procedures, and diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion)
extensive experience working alongside Ophthalmologists and Optometrists
Strong knowledge of ocular anatomy and pathology
checking patient vision, pressure, manifest refraction, Contact lens I&R, prism experience, post-refractive care, including assisting in LAL adjustments, experience in setting up for in-office ocular procedures, scribing, lensometry, diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion)

Responsibilities

Patient intake and workup, following standardized protocol.
Ophthalmic diagnostic testing.
Patient counseling and education as needed.
Awareness of patient flow issues and ability to maintain efficient clinical flow.
Updates daily schedule by assessing no-shows and add-ins.
Scribes in a rotational pattern.
Answers and returns phone calls and writes scripts as requested by physicians and other departments.
Stocking and cleaning clinic as needed.
Facilitates patient experience by assisting physician in overall patient care.
Works within the confines of the Eye Center team by assisting other departments with answers to questions, patient triage, etc.
Self-study is required to obtain/maintain ophthalmic technician certification within 18 months of employment.
Maintains a professional demeanor, including dress and work conversation.
Understands and solves patient complaints.
Maintains effective working relationships with other staff and doctors.
Other duties as assigned.