Ophthalmic Technician V

Midwest Eye Center•Cincinnati, OH

About The Position

The Ophthalmic Technician V, or Lead Technician, position is responsible for assisting the ophthalmologist by managing clinic flow, organizing the doctors' schedule, and overseeing the daily activities of the clinic. The Lead Technician assists in the clinic, as well as surgery, with their assigned doctor. This position requires customer service skills, excellent interpersonal and communication skills, and a degree of independent decision-making.

Requirements

7+ years of ophthalmic technician experience
COA Required, COT/COMT Preferred
Dependable transportation required to travel to other offices as required
Must be flexible with traveling to various locations
Ability to pay attention to detail
Ability to maintain confidentiality
The ability to seek instruction in areas where he/she is not knowledgeable
The ability to recognize inconsistencies
Graduation from an accredited high school
BLS certification (due to work in ASC setting)

Responsibilities

Directing clinic flow and oversee clinical activities.
Oversee the preparation of minor procedures and laser clinic.
Manage and collaborate with location managers on the doctor schedule, patient template, and physician time off.
Direct clinical staff on administrative tasks including patient communications, letters, prescription refills, and other requests.
Oversee care of and expedite high need and VIP patients, confirm all charts are signed off by physician and billing/coding submitted correctly.
Ensure accuracy of superbills for clinic and surgery.
Follow up on any rejected claims and charting or insurance needs.
Diagnostic testing and exam room skills needed for Ophthalmic Technicians I-III.
Travel to multiple clinic and surgical sites may be required based on physician template and schedule.