Ophthalmic Technician Team Supervisor

Sight Partners Physicians•Edmonds, WA

1d•$23 - $27

About The Position

Edmonds Eye, MD is a progressive ophthalmic medical and surgical practice. We are searching for an Ophthalmic Technician Team Supervisor to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued. Come work in the beautiful Northwest. Edmonds Eye remains committed to its tradition of personalized, high-quality patient care, advanced technology, and excellent results. The main function of this position is to lead a partnership team of providers and clinical team members. This role will be to oversee the daily functions of a multi-provider team and maintain a cohesive approach to patient, staff, and provider support. The Technician Team Supervisor will establish a rapport with patients and promote the services of our company while maintaining excellent care and customer service. Enjoy an exceptional and rewarding work environment as well as a phenomenal work-to-home life balance. If this sounds like the opportunity you were looking for, then Edmonds Eye can help you reach your career goals!

Requirements

Knowledgeable with Microsoft Office or G-Suite
Ability to maintain open communication with doctors and staff.
Demonstrated leadership performance
Consistently work well with others in a mentoring and training role as well as being a supportive team member.
Ability to de-escalate problems and issues from patients, team members, and providers.
Demonstrate excellence in communication skills and ability to convey ideas and information, verbally and in writing
Strong organization skills, attention to detail, and problem-solving are required to perform this role.
High School diploma or equivalent.
1-year supervisory experience, medical field preferred

Responsibilities

Coordinate the flow of information and communication and disseminate it according to plan/strategy, including regular staff meetings, recognition, and rewards, and changes in protocols, forms, scheduling, processes, and procedures
Interviews, orients, and trains employees
Appraises performance, rewards, and disciplines employees
Addresses complaints and resolves problems
Be the point person for our MD's and OD's teams and maintain an organized team structure
Ability to complete or delegate tasks and triages to the appropriate doctor/tech to coordinate
Mentor technicians / provide feedback to improve skill sets and clinic flow
Communicate expectations and priorities for the day with the team
May require travel to additional Company sites to support the provider team
Monitor and assist in refining provider templates to maximize the efficiency and quality of patient care