About the position
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit. An Ophthalmic Technician is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an ophthalmologist.
Responsibilities
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
- Comply with all company policies and procedures including HIPAA
- Verify patient information by interviewing patient
- Record medical history, current medications and confirming purpose of visit
- Record all data in the patient's electronic medical record
- Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
- Perform general office duties and cleaning as assigned by manager
Requirements
- High school diploma or general education degree (GED)
- One-year related experience and/or training; or equivalent combination of education and experience
- COA or COT is preferred
- Required skills include: dilation, refraction, pressures
Nice-to-haves
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Ability to work overtime when the business is in need
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Benefits
- Health/dental/vision insurance
- Employer-paid life insurance
- Paid Time Off (PTO)
- Employer-matched 401k
- Monthly incentive programs
- Generous employee purchase program
- Family purchase events
- Certification reimbursements
- A leadership team that knows everyone by name and loves to promote from within
