Ophthalmic Technician/Medical Assistant - First Shift, Weekdays, Training Provided

About the position

An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit. An Ophthalmic Technician is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an ophthalmologist. This position requires travel between locations. Travel between clinics is paid in mileage and hourly rate.

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Record medical history, current medications and confirming purpose of visit
• Record all data in the patient's electronic medical record
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrate working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Perform general office duties and cleaning as assigned by manager

Requirements

• High school diploma or general education degree (GED)
• One-year related experience and/or training; or equivalent combination of education and experience
• COA or COT is preferred
• Required skills include: dilation, refraction, pressures

Nice-to-haves

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to work overtime when the business is in need
• Ability to interact with all levels of employees in a courteous, professional manner at all times

Benefits

• Health/dental/vision insurance
• Employer-paid life insurance
• Paid Time Off (PTO)
• Employer-matched 401k
• Monthly incentive programs
• Generous employee purchase program
• Family purchase events
• Certification reimbursements
• A leadership team that knows everyone by name and loves to promote from within