Ophthalmic Tech - Byers Eye Institute

Stanford Health Care • Palo Alto, CA

115d • $40 - $45

About The Position

The Ophthalmic Technician II COA (SEIU) provides technical ophthalmic and administrative assistance for the Byers Eye Institute multi-specialty group practice. Obtains medical histories from patients with standard and rare medical disorders. Patient care duties include recording patient ocular history, obtaining visual acuity, autorefractometry, lensometry, tonometry, pupillary defect evaluation, confrontational field testing, administration of eye drops for pupil dilation with topical anesthesia, and assisting with minor procedures. Assists with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, preauthorization, sending dictations and insurance verification. Incumbent also acts as a liaison among patients and providers, ensuring patient inquiries and concerns are resolved in a timely manner.

Requirements

• High School diploma or GED equivalent.
• Minimum one year experience serving as an ophthalmic technician in a high-volume setting.
• Knowledge of ophthalmic medical terminology, anatomy, and physiology of the visual systems.
• Ability to work with Microsoft Word & Excel software.
• Ability to type with speed and accuracy.
• Excellent interpersonal skills.
• Ability to work independently with minimal supervision.
• Ability to prioritize activities with varying time sensitivities.

Nice To Haves

• Experience working in a university-based medical facility/academic teaching environment.
• Knowledge of various ophthalmic clinical protocols.
• Flexibility and adaptability given the dynamic nature of medicine.

Responsibilities

• Accurately document, record, and update patient’s ocular and medical history.
• Perform necessary tests for physicians to diagnose patients.
• Administer eye drops for pupil dilation and topical anesthesia under provider supervision.
• Assist physicians during minor surgical procedures.
• Process patient requests for medication refills.
• Maintain equipment and supplies for patient examination rooms.
• Ensure instruments and devices are clean and sterilized.
• Consult with physician concerning test results.
• Provide patient care support for other services.
• Triage patient issues to achieve timely resolution.
• Assist with file preparation and insurance verifications.
• Coordinate service requests with appropriate vendors.
• Support and participate in department huddles and team meetings.

Benefits

• Generous rewards package including compensation, benefits, retirement, wellness, and leave programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees