Experienced Ophthalmic Clinic Technician

ClearSight Center•Plano, TX

1d•Hybrid

About The Position

Want to work at one of the Best Places to Work in the DFW? We were just recently recognized by our staff as one of the best places to work in the DFW by The Dallas Business Journal! Overview of Company and Position: Join our Ophthalmic patient-centric team and work with renowned physicians to perform Lens Replacement, Cataract Surgery, and Laser Vision Correction Procedures like SMILE, LASIK, EVO ICL, and PRK! Experience is required! This is a great opportunity to be in a Hybrid Clinic-Surgery setting. Want to make a real difference for patients in their everyday lives? Join our team, which loves working with our doctors and each other! Who we are: ClearSight and all of our surgeons have been helping North Texas and OKC see better without glasses or contacts for 30+ years. As we say: “20/20 or it’s free. That’s the ClearSight guarantee! And you are going to love what you see!” Our Core Values are daily guidelines to communicate and serve others; all employees are subject to these core values. Be Precise: We don't use industry standards. We do better. We say what we mean and mean what we say. - We get it right the first time, every time. Honor Each Person: We believe that people come first, and profits come second. We cut no corners. Our patients are the most important people in the room, after our team. Reach for Remarkable: We find out what hasn't been done, and do it awesome. - We compete against ourselves, not the other guys. If it can be better, we're already there. Stay Humble: We ask what we can do for others before we ask ourselves what we can do for ourselves. The only bad idea is one unshared. We love what we do and have a ton of fun doing it! (By golly, be jolly!) Whoare you must be: Friendly - we work as a team, so you must play well with others! Lead and inspire others by example! Smart - we cross-train within the team, so you need to be able to learn. Hard working - we all want the very best for our patients, and that takes work! Confident - we know how much our patients love their new vision! Reliable - we depend on each other to be here on time and stay ’til we’re done. Friendly - did I say that already? Well, it’s worth repeating! The Clinic Technician supports the clinic team in delivering exceptional patient care by performing diagnostic testing, surgical and laser procedure assistance, patient education, and equipment management to provide a seamless vision correction experience. This role ensures patients feel comfortable and confident throughout their visit while assisting providers with accurate data collection, documentation, and treatment preparation.

Requirements

Requires leading and inspiring the clinic team to perform their best.
Requires excellent inter- and intra-personal communication skills.
Requires good computer and organizational skills.
Must be able to work on their feet all day.
Must be able to learn quickly and become an expert in running multiple diagnostic devices.
Must be quick, accurate, and able to take direction and correction.
Involves quick and precise data entry.
Must be able to work in a multi-tasking environment
Must work well with others
High school diploma or equivalent required.
Strong computer and organizational skills, including intermediate knowledge of Word, Excel, PowerPoint, and Google Drive or similar cloud-based file management systems.
Excellent in-person communication skills.
Ability to learn quickly, perform diagnostic testing accurately, and assist in procedures.
Demonstrated commitment to core values – Be Precise, Honor Each Person, Reach for Remarkable, and Stay Humble.

Nice To Haves

Experience or education in sterile technique is preferred
Prior ophthalmic or clinic experience preferred but not required; all training provided.

Responsibilities

Provides friendly, professional interactions to ensure patient comfort and confidence throughout the clinic visit.
Performs multiple tasks in a fast-paced environment with attention to detail and prioritization.
Obtains and documents patient medical history, allergies, medications, and surgical history into EHR systems.
Enters patient information quickly and accurately into electronic health records and practice management systems.
Coordinates scheduling, billing codes, referrals, pharmacy communications, and prescription refill requests as needed.
Performs and records accurate diagnostic testing, including visual acuity, tonometry, OCT, pachymetry, lensometry, visual fields, A-scans, and fundus imaging.
Assists providers with minor procedures, drop instillation, sterile field preparation, and intraoperative support as directed.
Cleans, sterilizes, calibrates, and maintains ophthalmic instruments and diagnostic devices; monitors stock and supplies for clinic readiness.
Maintains current knowledge of ophthalmic procedures, technologies, and clinic protocols to support quality care.
Remains current on relevant issues, practices, laws, policies, and procedures.
Performs additional duties as assigned.
Works closely with team members to maintain patient flow, clinic efficiency, and cross-functional support.
Travel to other locations for training or meetings as required.
Adhere to the company's core values and serve a culture of service.
Take charge of patient care tasks and responsibilities with a calm and composed demeanor.
Delegate or prioritize tasks effectively to meet workflow needs.
Promote and participate in ongoing education and training.
Communicate effectively with all team members, patients, and providers.
Commit to participating in strategic initiatives and special projects as needed.
Complete relevant department certifications within the designated timeframe.
Complete and maintain CPR certification.
Complete and comply with all OSHA and HIPAA certifications.
Commit to a full-time position, working five days a week and rotating Saturdays, with flexibility based on business needs.
Be flexible in working in a Clinical and Surgical Hybrid Role.