Ophthalmic Assistant
About The Position
Our Mission is to deliver best-in-class ophthalmic and optometric care. Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologist. Team members are expected to a behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes. The Ophthalmic Assistant is responsible for treating each patient as an honored guest in the Clinic.
Requirements
- High School or Equivalent
- Customer Service knowledge
- English and Spanish Languages knowledge
- Computers and Electronics knowledge
Responsibilities
- Treat each patient as an honored guest in the Clinic
- Assist ophthalmologists by performing ophthalmic clinical functions
- Conduct the preliminary work-up of the patient
- Administer eye exams
- Administer eye medications
- Instruct the patient in care and use of corrective lenses
- Work up patients when not with the doctor by checking: History, Visual Acuity, Tonometry, Dilated when indicated, Manual and automated perimetry
- Monitor the patient flow by checking appointment schedule to make sure that patients are not overlooked or kept waiting an excessive amount of time
- Monitor the patient flow by checking for phone messages at regular intervals
- Monitor the patient flow by monitoring patients in the dilating area
- Monitor the patient flow by reporting problems with patient care or patient flow to the supervisor immediately
- Escort the patient to and from waiting area, to the cashier, and to their car as necessary
- Administer non-intravenous medications
- Assist healthcare practitioners during surgery
- Fit eyeglasses, contact lenses, or other vision aids
- Assist with laser treatments
- Hand instruments to doctor in the exam room
- Patch patients eyes
- Translate for a physician as requested
- Make sure exam rooms are in order after each patient leaves
- Return patient and pharmacy phone calls as needed
- Make decisions that affect other people and/or the image and reputation of the practice
- Be exact or highly accurate
- Meet strict deadlines
- Adhere to company policies and protocol
- Perform any other duties that may be required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
