Ophthalmic Assistant Certified
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the direct Supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintains exam rooms equipment and supplies. Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.
Requirements
- High School Diploma or Equivalent required
- Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required
- experience in a supervised setting as an ophthalmic assistant 0-1 year preferred
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Adjusting actions in relation to others' actions.
- Ability to maintain motivation to achieve goals while dealing with challenges.
- Excellent problem solving skills.
- Proficient in Microsoft Office Suite and Adobe Acrobat DC.
Responsibilities
- Prepares patients for diagnostic testing.
- Recording patient history and chief eye complaint.
- Maintains a smooth flow of patients to the physician altering test sequence as required.
- Performs color vision testing and glare/brightness testing
- Implements infection control policies and procedures.
- Records and updates current eye medications and eye history/medical history in the patient’s health record
- Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
