Ochsner Clinic Foundation-posted 7 days ago
Full-time • Entry Level
Metairie, LA
5,001-10,000 employees

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job obtains authorization and referral clearance for all Ophthalmology appointments, ensures authorization is entered into system linking to appointment, contacts referring and/or primary care physicians, discusses diagnosis in order to obtain appropriate coverage for initial and follow up care, and serves as liaison between insurance companies, referring, primary care physicians, patients and the Department of Ophthalmology on all referral and authorization issues. Serve as Financial Counselor for fee-for-service appointments and elective procedures, collecting fees and ensuring appropriate posting to patient accounts. Performs specific scheduling protocols for all subspecialty Ophthalmology practices, Glaucoma, Retina, Pediatric Ophthalmology, and Low Vision, Refractive Surgery, and Occupational Medicine appointments and services. Works closely with the Coordinator and Team Leader in the implementation of policies, procedures and goals of the Clinic.

  • Provides patient care.
  • Schedules and ensures continuity of care.
  • Coordinates referrals.
  • Coordinates financial activities.
  • Other related duties as required.
  • High School diploma or equivalent
  • Must have computer skills and dexterity required for data entry and retrieval of information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Strong interpersonal skills.
  • Excellent customer service sills including the ability to maintain patient confidentiality.
  • Excellent transcription skills.
  • Strong decision making and problem resolution skills.
  • Excellent organizational skills including the ability to prioritize daily assignments in order to meet changing demands.
  • 6 months related experience
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