Operator/COL

Surgery Partners Careers•Lubbock, TX

11h•Onsite

About The Position

JOIN OUR TEAM!!! Are you looking to be one of the team? To be part of the family and not just another number? Are you looking for a positive work environment where teamwork and diversity are key? We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here. Many have been with us from the very beginning. Because we’re physician-owned, we understand the value of having a well-trained, well-resourced staff. When it comes to procedural healthcare, experience matters. Lubbock Heart & Surgical Hospital is committed to providing better outcomes for our employees! Great Benefits – Medical, Vision, Dental, PTO & 401K Opportunities for Advancement Consumer discounts through Perks Family Atmosphere Opportunity for Multi-Unit Training Free CEUs through Cornerstone, our online training system We are looking for a dedicated Operator like you to join our Lubbock Heart team. Lubbock Heart & Surgical Hospital specializes in the care of cardiac, orthopedic, nephrology, urology, and general medical patients. We are also a highly active inpatient center mainly centered on surgical procedures that include cardiothoracic, orthopedic, urology, and general surgery. We have a 24-hour Emergency Department with 5 fully equipped ED rooms, 4 fully operating OR rooms, 4 cardiac catherization labs with 1 electrophysiology room, 11-day surgery rooms, 58 acute care beds spread over three units, and 16 cardiac critical care rooms. We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families, physicians, and our employees.

Requirements

High School Diploma or GED.
Previous experience as an operator.
Minimum of 2 years customer skills.

Responsibilities

Process incoming and outgoing telephone calls efficiently, politely and as quickly as possible.
Maintain understanding of current disaster/emergency policies/procedures in order to perform assigned duties in a calm, efficient, and professional manner.
Page staff and emergency codes with dispatch and clarity in a calm manner.
Refer to directory, ascertain station number of person being called, and connect caller as quickly as possible.
Perform miscellaneous general clerical and typing duties as assigned by the Clinic Administrator.
Assist medical records and patient accounts representatives as needed.