Operator - Paratransit (Non-CDL)

Regional Transportation Agency (RTA) of Central Maryland•Annapolis Junction, MD

About The Position

The Regional Transportation Agency (RTA) manages and operates public transportation in Anne Arundel County, Howard County, northern Prince George’s County, and the City of Laurel. RTA employs 150 administrative and operational staff out of our Annapolis-Junction location. JOB DESCRIPTION We are seeking a dedicated, responsible, team-oriented, Bus Operator - Paratransit (Non-CDL) [Eligibility List] to provide reliable and efficient shared ride, door-to-door/curb-to-curb service for seniors and/or those with disabilities. This posting is being used to establish an Eligibility List of qualified candidates to fill future vacancies. Chosen candidates will remain on the list for three (3) months. Schedule: A combination daytime, evening and weekend hours.

Requirements

At least one (1) year of previous driving experience.
Must have a valid Class C Driver's License (Cannot be a Provisional Driver's License) and a clean driving record.
High School diploma or GED equivalent.
Ability to communicate clearly in the English language.
Must satisfactorily complete all required training.
Ability to work under stress (possibly high) at times and meet strict timelines.
The ability to work early morning hours, and other varied hours.
Must have good depth perception, peripheral vision, distance vision, and color perception as is required to drive a motorized vehicle.
Possess a sense of hearing, including tone, pitch, and volume when operating transit vehicle, using 2-way radio, and assisting passengers and public.
Must have good manual dexterity to perform the basic functions of the keypad. Required to reach, grasp, and use multiple objects which include but are not limited to a 2-way radio, door controls, PA microphone, steering wheel, wheelchair lift control, and bus door control.
Required to sit while operating vehicle approximately 85 - 90% of the workday. The remaining 10- 15% of the day will require the operator to move both in the internal and exterior perimeters of the bus, including a pre-trip and post-trip inspection of the vehicle by walking around and through the vehicle.
Ability to push/pull tension of at least 50 pounds and the ability to bend and stoop/kneel to assist passengers boarding and securing in wheelchairs/scooters and/or to retrieve equipment. Twist at the knee and waist when operating vehicle, performing vehicle inspections, and securing wheelchairs. Reach forward, backward, upward, and downward while performing duties.
Subject to wet, cold, and/or hot environmental conditions.
Subject to heavy traffic, lights (night), with varying road conditions (seasonal)
Subject to vehicle noise and vibration while operating vehicles.
Subject to vehicle exhaust fumes and odors, road dusts, and mist.
Ability to acquire and maintain a medical examiner's certificate (DOT Card).
Ability to pass a pre-employment drug screening.
This position is safety-sensitive and is subject to RTA's Drug and Alcohol Testing Program.
This is a bargaining unit position.

Nice To Haves

Demonstrates behaviors that are consistent with standards for professional and ethical conduct.
Excellent customer service skills
Ability to interact with all interdepartmental personnel.
Positive attitude and sensitivity in dealing with customers with special physical and/or non-neurotypical needs.
Ability to read, write, and speak English and perform basic mathematical procedures.
Professional experience and professional demeanor

Responsibilities

Drives one of several different transit buses or company non-revenue vehicles in a safe, courteous, and reliable manner throughout the contracted service area within a daily assigned time schedule.
Demonstrates reliability, flexibility, and professionalism with and without direct supervision.
Performs pre/post trip vehicle inspections as required.
Possess a functional knowledge of the demographics of the service area, and must read and understand street signs, route sheets and maps.
Stops at designated points to load and/or unload passengers.
May assist in the boarding of passengers using wheelchairs or other mobility aids and is required to properly secure wheelchairs and scooters.
Notifies dispatch of deviations, overload, accidents, passenger incidents, medical/behavioral problems, or bus mechanical/electrical trouble.
Assures that fares are deposited into the fare box and dispenses information. Advises passengers of rules and regulations when necessary.
Timely and accurately completes/submits written reports concerning passengers and all accidents.
Accurately and efficiently operate on-board computer fare boxes, destination signs, tablets, and/or other electrical and technical instruments.
Ability to verbally communicate with passengers and dispatchers/road supervisors including use of a 2-way radio and PA system.
Must be able to work shift hours and days assigned.