Operator - Medical Call Center - FT, PT, Float

Vista Community Clinic • Vista, CA

378d • $43,680 - $45,760

About The Position

The Operator position at Vista Community Clinic involves managing incoming calls and inquiries in a medical call center environment. The role is essential for ensuring that patients receive timely assistance with appointments and information about clinic services. The Operator will work in a supportive team dedicated to enhancing community health and providing high-quality care.

Requirements

• Bilingual in English and Spanish is required.
• High school diploma or GED is required.
• Minimum of six months of office or customer service experience is required.
• Familiarity with Microsoft Office products (Word and Excel) is required.

Nice To Haves

• Minimum one year of medical office experience is preferred.

Responsibilities

• Greet callers and handle inquiries and appointments via telephone in a professional manner.
• Enter accurate demographic and insurance information for each patient into the computer system.
• Adhere to current productivity requirements for the department.
• Make appointments for all clinics and contact patients via phone and text to schedule or remind them about appointments.

Benefits

• Health insurance
• Dental insurance
• Flexible spending account
• Vision insurance
• 403(b) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED