Operator I

Masco • NC

120d • $17

About The Position

Masco Support Services, a division of Masco Corporation, is a dynamic team dedicated to exceeding our customer’s expectations. We are a group of customer centric organizations providing practical analytics, relevant customer insights, and targeted project execution. Supporting multiple retailers, we fully use our shared resources and processes to provide our Masco family of brands value driven customer support and coordinated service solutions.

Requirements

• High School diploma or GED is required
• Ability to understand Deposco management system
• Prior manufacturing experience is preferred but not required
• Basic computer skills including Microsoft Office
• Team player
• Good visual observation and problem-solving skills
• Ability to successfully multitask in a fast-paced environment
• Must adhere to all safety procedures

Responsibilities

• Responsible to process returned products
• Evaluate returned products to validate reason for customer return
• Perform final product evaluation for recertification department
• Demonstrate basic understanding of the product(s)
• Utilize the warehouse management system to process product returns
• Use a scanner to input product information
• Capturing a photo of returns authorization form to ensure credit to proper customer
• Demonstrates safe working practices in all facets of the job
• Communicate processing issues to Lead, Supervisor, or Manager
• Be flexible to work overtime as dictated by the business needs
• Flex as needed to other job assignments directed by the management team
• Must be proficient in departmental Standard Operating Procedure (SOP) as applicable to your assigned area
• Verify accuracy per SOP, and record/communicate discrepancies

Benefits

• Competitive salary plus bonus-earning potential
• Paid Time-Off & Company paid holidays
• Healthcare benefits including medical, dental, and vision
• 401K saving plan with company match
• Tuition assistance program
• Profit Sharing eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees