Operations Training Partner

Grainger Businesses • Seward Township, IL

3d • Onsite

About The Position

The Operations Training Partner is proactive, improvement‑driven, and thrives in fast‑moving environments, building capability, confidence, and performance across the Distribution Center network. In this role, the Operations Training Partner can deliver high‑quality training while overseeing trainer certification and supporting essential learning experiences. Using data to drive results, the Operations Training Partner elevates training effectiveness and adapts quickly as business needs evolve, staying confident and organized. This role will partner closely with site leadership, frontline teams, and the Operations Support Training & Communications Team to solve problems and ensure training is standardized, measurable, and aligned with business goals. This role will be onsite at ILDC in Minooka, Il.

Requirements

• Bachelor's Degree in Business, Human Resources, Organization Development, Education, Adult Education or related field required
• 2+ years in adult learning principles and instructional design methodologies required
• Experience assessing and responding to training needs with empathy, patience, and adaptability, creating inclusive and effective learning environments.
• Experience facilitating and coaching in train-the-trainer contexts.
• Experience translating operational procedures into actionable training materials.

Nice To Haves

• Spanish language proficiency is preferred.

Responsibilities

• Facilitates and delivers instructor-led and blended training sessions to supported business units, ensuring consistency and quality.
• Supports ongoing development of trainers.
• Maintains accurate training records using learning management systems and operational systems; track participation and report on training outcomes.
• Assists in conducting training needs assessments to identify gaps and recommend improvements.
• Collaborates with site leadership and the Communications Team to uphold training standards and share best practices.
• Gathers and analyzes feedback from trainees and trainers to support continuous improvement of training content and delivery.
• Adapts training materials for diverse audiences and learning styles, ensuring accessibility and engagement.
• Proactively addresses training needs with adaptability and a focus on creating a supportive, inclusive learning environment.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level