Operations Training Manager
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About The Position
The Operations Training Manager at B&H is a pivotal role responsible for developing and managing comprehensive training programs that enhance the skills and performance of the operations team. This position is crucial in ensuring that all employees are equipped with the necessary knowledge and skills to meet the company's operational standards. The ideal candidate will possess a solid background in operations and demonstrate a strong ability to create effective and engaging training content that resonates with team members. In this role, the Operations Training Manager will design and implement training programs that focus on operational excellence, safety, and compliance. Conducting training needs assessments will be a key responsibility, allowing the manager to identify skill gaps and areas for improvement within the operations team. Collaboration with department managers is essential to create tailored training solutions that align with the operational goals of the company. The effectiveness of training programs will be evaluated through feedback, testing, and performance metrics, with adjustments made as necessary to ensure continuous improvement. Staying current with industry best practices, tools, and technologies related to operations training is vital for the success of the training initiatives. The manager will also ensure that all training content and methods comply with company policies and industry regulations. Maintaining and updating training materials, manuals, and documentation to reflect changes in processes and procedures is another critical aspect of this role. The Operations Training Manager will manage training schedules and logistics, ensuring that training sessions are delivered efficiently with minimal disruption to daily operations. Monitoring the progress of trainees and providing ongoing support and feedback will help ensure skill retention and application. Additionally, the use of data analysis to assess the impact of training on operational performance will inform future training initiatives, allowing for data-driven decisions to enhance the training programs.
