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The position focuses on implementing training programs for the Rooms and Food & Beverage (F&B) divisions at Rancho Las Palmas Resort & Spa. The role aims to enhance service consistency and standards through various training methods, including soft skills training and situational training based on Coyle Audits and Moments of Service. The individual will lead monthly training sessions to foster collaboration between the two divisions, ensuring compliance with operational standards and enhancing overall service quality.