Operations Trainee (Manager in Training Program)

French Lick Resort • Monterey, CA

11d

About The Position

Overview: The Operations Trainee Front Office - Part Time or Full-time assists the operation and team to ensure, exceptional service, quality and value to each guest throughout their stay from front office, concierge, PBX and bell staff. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Requirements

• Bachelor's degree in hospitality management or similar
• Availability to work weekends and holidays
• Experience in Hospitality Front of House

Responsibilities

• Meet service quality standards that affect guest satisfaction
• Respond to guest questions or problems in a timely, professional manner
• Accept opportunities to learn new skills
• Improve performance or cross-train for other hotel positions
• Solve routine problems that occur on the job
• Ask questions when not sure how to complete something
• Learn new skills as quickly as most others in the same job
• Engage in task-based assignments and learning activities to develop operational expertise
• Interact with owners, guests, and associates to enhance service skills

Benefits

• Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
• Hotel Discounts
• Comprehensive benefits package. (full-time position only)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees