Operations Technology Professional Support/Trainee

McDonald's • Elkhart, IN

114d

About The Position

We are looking for an Operations Technology Professional (OTP) Trainee to actively support the OTP Pro. This person will support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are essential to running great restaurants. They elevate expertise and ensure end users - managers, crew, and customers - can effectively use the technology in the restaurants. This person will receive on-the-job training to gain experience and confidence with the systems. This entry level position provides training for advancement to OTP 1, OTP 2, and OTP Pro.

Requirements

• Responsible with good attention to detail and strong time management skills.
• Strong communication skills to effectively communicate technology issues, outcomes, needs, and costs.
• Self-motivated with a thirst for knowledge.
• Flexible availability for late evening or early morning upgrades or equipment replacements.
• Ability to travel to restaurants located in Goshen, Elkhart, Wakarusa, Ligonier, Syracuse.
• Ability to lift up to 50 pounds.
• Must be 18 years old to apply.

Nice To Haves

• Bi-lingual a Plus.

Responsibilities

• Support the development and execution of in-restaurant technology.
• Ensure all equipment functions at the highest level for customers and crew.
• Identify and label equipment.
• Learn basic knowledge of equipment in various areas of the restaurant.
• Provide on-site and remote tech support.
• Assist during upgrades and updates.

Benefits

• Competitive pay.
• 4 college credit hours for attending OTP Pro class.
• Paid time off.
• Tuition reimbursement and/or educational assistance through Archways to Opportunity.
• Employee discounts and free meals during shifts.

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees