Operations Technology Professional (OTP) Pro

McDonald's-posted 3 months ago
$13 - $16/Yr
South Bend, IN
5,001-10,000 employees
Food Services and Drinking Places
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We are seeking a dedicated Operations Technology Professional (OTP) to actively support the development and execution of our in-restaurant technology, ensuring that all equipment operates at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users - managers, crew, and customers - can effectively use the technology in the restaurants.

  • Deploy, maintain, and repair restaurant hardware, software, and network technology in their organization's restaurants.
  • Perform certain self-installs and OS upgrades.
  • Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment.
  • Provide in-house technology support to triage issues on-site and over the phone.
  • Train, develop, and lead an organization of OTPs for restaurant-level support.
  • Provide necessary resources, tools, and support as new technologies and initiatives are deployed.
  • Responsible with good attention to detail and strong time management skills.
  • Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs, and costs.
  • Self-motivated with a thirst for knowledge.
  • Competitive pay starting at $13.00 - $16.00 per hour.
  • 4 college credit hours for attending OTP Pro class.
  • Tuition reimbursement and/or educational assistance through Archways to Opportunity.
  • Employee discounts and free meals during shifts.
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