Operations Technician

Compass Mining • Denver, CO

120d • Onsite

About The Position

We are looking for a team of Operations Technicians who will split their time between traveling to bitcoin mining sites and supporting operations in our Denver Service Center. This role combines hands-on technical work in the field, server installations, maintenance, and collaboration with the in-house Denver team.

Requirements

• 2+ years of experience in field service, deployment, or technical installation roles
• Experience with hardware repair, diagnostics, system integration, and troubleshooting
• Comfortable traveling frequently, adapting to new environments, and working independently
• Strong problem-solving ability, self-motivation, adaptability
• Excellent oral & written communication skills
• Valid driver’s license, ability to fly / travel domestically (travel can be last-minute)
• Ability to lift / carry equipment, work in varying environments (climate, indoors/outdoors). Lifting up to 55lbs.
• Good time management, ability to juggle multiple site projects

Nice To Haves

• Familiarity with remote monitoring systems, dashboards, telemetry
• Ability to read schematics, technical drawings, wiring diagrams
• Experience with network systems, cabling, connectivity (Ethernet, fiber, etc.)
• Familiarity with tools, test equipment (multimeter, oscilloscopes, cable testers, etc.)

Responsibilities

• Conduct on-site installations, maintenance, upgrades, and troubleshooting of hardware, software, and systems at client locations and Compass Facilities
• Provide remote and on-site technical support, diagnosing faults, replacing components, running tests, and validating system performance
• Work in the Denver service center on days when not traveling: repair, refurbishment, testing, calibration, inventory management, assembly
• Collaborate with engineering, operations, and project teams to plan rollout strategies, site readiness, and schedule coordination
• Document work via service reports, issue tracking, change logs, and client documentation
• Train clients or local staff on system usage, maintenance, safety procedures, and best practices
• Maintain tools, parts, and equipment inventory; order parts and supplies as needed
• Follow and enforce safety, quality control, compliance, and procedural standards
• Travel: booking flights, lodging, ground transport within our travel policies and travel management system.
• Occasional after-hours support (for urgent client issues)
• Other duties as assigned.

Benefits

• Unlimited PTO after the first 90 days of employment.
• Option for 100% employer-paid medical, dental, vision, life, short-term, and long-term disability coverage for you, your spouse or domestic partner, and/or dependents. Effective 1st day of the month following the date of hire.
• Additional coverage options include hospital insurance, critical illness coverage, and accident insurance.
• 401(k) option with 5% company match
• Technology stipend
• 12 weeks of paid maternity, paternity, and adoption leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees