Operations Technician I
Lumen Technologies•Augusta, ME
390d•$38,119 - $50,825•Remote
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About The Position
The position involves working in a Network Operations Center and Repair environment, focusing on supporting Professional Services customers by managing alarms and outages. The role requires strong technical skills to troubleshoot and resolve issues related to both Lumen and customer-owned hardware, transport, and software devices. This is a remote position that requires availability during after hours, weekends, and holidays, with a strong emphasis on effective communication and documentation.
