Operations Technical Team Supervisor (Human Resource Consultant 4)

State of Washington•Lacey, WA

62d•Hybrid

About The Position

The Department of Ecology is hiring an Operations Technical Team Supervisor (Human Resource Consultant 4) within the Human Resources Office. In this position, you will provide expertise and supervisory support, guidance, and direction to the Operations Technical Team. The Technical Team is responsible for receiving, reviewing, and entering appointment data into Human Resource Management System (HRMS), and administering protected leaves. You will also play an integral part in transitioning from hard copy appointment paperwork to electronic paperwork and electronic routing. This will provide an opportunity to "get in at the ground floor" with an agency who is transitioning to electronic records and electronic personnel files - which will be exciting work and an excellent opportunity to influence our agency's growth in this area. This position provides a great opportunity for someone who is seeking supervisory experience and who has HR technical skills - specifically in HR Management Systems. Making the leap from HR technician to a supervisory position can be difficult, and this role can serve as an ideal entrance into HR leadership.

Requirements

Seven years of experience and/or education as described below: Experience: in broad-based human resource work, including advising and consulting on human resource issues. Two (2) years of which must include working with a human resource management/information system.
Extensive Experience with Enterprise HR Systems - Demonstrated experience using, managing, or supporting a Human Resources Management System (HRMS) comparable to Washington State's HRMS (SAP-based), including position management, personnel actions, payroll interfaces, and data auditing.
Expertise in HR Data Analysis and Reporting - Proven ability to create, modify, and interpret HR reports and queries using HRMS, Power BI, or Washington Workforce Analytics (WWA) to support data-driven decision-making and ensure data integrity.
Regulatory and Policy Application - In-depth knowledge of and ability to apply Washington Administrative Code (WAC), Revised Code of Washington (RCW), collective bargaining agreements (CBAs), and agency or organizational policies to HRMS transactions and decisions.
Technical and Operational Leadership - Experience supervising or leading an HR operations or technical team, managing workload distribution, ensuring accuracy and consistency in personnel actions, and providing coaching and mentoring to staff.
Process Improvement and Systems Optimization - Demonstrated success in identifying, leading, and implementing process or system improvements to enhance efficiency, accuracy, and compliance within HR operations or HRMS environments.
Education involving a major study in human resources, labor relations, organizational development, business, public administration, social or behavioral sciences.

Nice To Haves

At least 6 months of experience advising and facilitating reasonable accommodation processes and advising management and employees on Family Medical Leave in accordance with federal and state laws.
At least 6 months of experience leading or supervising a team.
Prior human resource experience in public sector and/or unionized workplace.
Experience entering data into the WA State HRMS system.
PHR, SPHR, SHRM-CP, SHRM-SCP, or CLRP certification

Responsibilities

Serve as the agency's technical expert in the state's HRMS. Attend Data Steward meetings, stay up to date on changes to HRMS or data definitions, and successfully implement those changes with the team. Coach team members through new or confusing HRMS actions.
Supervise the Operations Technical Team: coach and mentor staff in all aspects of their work, be a safe and trusted resource for the team, provide guidance and remove barriers when needed, monitor and adjust assignments as necessary, ensure work is being performed accurately and in a timely manner.
Establish an auditing schedule that is sustainable and effective. The integrity of our HRMS data is essential to the successful operations of our agency. This position will review existing measures and create a feasible plan for auditing entries into the HRMS.
Create canned and customized reports and variants in HRMS or Washington Workforce Analytics to assist customers in making data supported decisions and perform in-depth data analysis when needed.
Identify, recommend, and lead improvement projects to create efficiencies related to HR Operations work (i.e. HRMS, employee actions, FMLA & Shared Leave, position paperwork).
As needed, process appointment paperwork or position actions by entering data into HRMS. This is not a significant aspect of the role but will be required occasionally on a case-by-case basis.