Operations Team Member - Sports Facilities Food & Beverage, Missouri

The Sports Facilities Companies • Chesterfield, MO

11d

About The Position

The Operations Team Member is expected to provide excellent customer service to all guests and to always display a vast amount of knowledge of the facility's operations and offerings. Key responsibilities include facility set up, maintenance, and communication with city staff

Requirements

• Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members
• Must work well with others
• Must take personal initiative for the betterment of the team and venue
• Commitment to the safety and well-being of others
• Customer service experience preferred or quick study
• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Will be required to operate field equipment
• Facility has intermittent noise
• Must be able to lift 50 lbs

Nice To Haves

• Have a basic understanding of sports
• Customer service experience
• Event experience

Responsibilities

• Provide courteous and friendly first-in-class service to all guests
• Be knowledgeable about facility programs (format, pricing, meeting dates/times)
• Assist with coordinating all facility events and parties
• Communicate clearly and timely with Manager(s)-On-Duty (MOD) to ensure proper setup, coordination of activities, and cleanup for all parties
• Assist in the maintenance of park, recreation, beautification areas, rights-of-ways, and public grounds
• Ensure guest satisfaction and a high level of guest service by providing timely and clear communication with guests
• Complete special projects, daily assignments and other duties as directed by management
• Perform all duties as assigned by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed