Operations Team Member - Paradise Coast Sports Complex

Sports Facilities Company•Naples, FL

49d•Onsite

About The Position

Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Naples, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Paradise Coast Sports Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.

Requirements

Can work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Commitment to the safety and wellbeing of others
Have sports experience or a strong interest to learn

Nice To Haves

2-4 years of experience in the Sports/Recreation field
Strong eye for detail and safety compliance
Experience operating an electric scoreboard
Experience in coaching or mentoring athletes or children
Proven success in being a quality team member
Experience with baseball, softball, soccer, football, lacrosse, basketball, pickleball and/or volleyball events
Experience and success in customer service, leadership, and organization
Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

Responsibilities

Ensure correct equipment is available for games, and proper set up of all play areas
Ensure games start on time and are scored accurately
Monitor all game play areas including turf and courts
Maintain and control trash in all areas of the park and buildings
Monitor, maintain and service restrooms in all areas of the parks and buildings
Consistently communicate issues and relevant updates to your supervisor and applicable Team members
Assist with the coordination of all venue programming and applicable events
Assist other departments as needed
Greet guests and provide answers and directions as needed
Provide courteous and friendly service to all guests and staff
Be knowledgeable about prices, leagues, and events
Report all incidents, accidents, injuries, and altercations to General Manager or MOD
Know and enforce the facility's policies, procedures, and rules
Take one shift-lead responsibilities that are earned/awarded based on merit & experience
All other duties as assigned by management