Operations Team Member – SCHEELS Sports Park at Legacy Pointe

The Sports Facilities Companies•Springfield, IL

27d•Onsite

About The Position

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.

Requirements

Can work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Have sports experience or an interest to learn
Must be able to lift 40 pounds waist high
May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
Facility has intermittent noise
Will be required to operate a computer
Must be able to walk intermittently
Must be able to safely operate a Utility Vehicle

Nice To Haves

2-4 years of experience in the Sports/Recreation field
Strong eye for detail and safety compliance
Experience operating an electric scoreboard
Experience in coaching or mentoring athletes or children
Proven success in being a quality team member
Experience with baseball, softball, soccer, football, lacrosse, basketball, pickleball and/or volleyball events
Experience and success in customer service, leadership, and organization
Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

Responsibilities

Ensure correct equipment is available for games, and proper set up of all play areas
Ensure games start on time and are scored accurately
Monitor all game play areas including turf and courts
Maintain and control trash in all areas of the park and buildings
Monitor, maintain and service restrooms in all areas of the parks and buildings
Consistently communicate issues and relevant updates to your supervisor and applicable Team members
Assist with the coordination of all programming and applicable events
Assist other departments as necessary
Complete special projects, daily assignments and other duties as directed by management
Greet guests and provide answers and directions as needed
Provide courteous and friendly service to all guests and staff
Be knowledgeable about prices, leagues, and events
Report all incidents, accidents, injuries, and altercations to GM, AGM, or MOD
Know and enforce the facility's policies, procedures, and rules
Take one shift-lead responsibilities that are earned/awarded based on merit & experience
Keep book during games
Accurately operate scoreboard
Additional tasks assigned by management