Operations Team Member – Sprowls Horizon Sports Park

The Sports Facilities CompaniesPinellas Park, FL
Onsite

About The Position

Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination in Pinellas Park, FL, managed by Sports Facilities Management, LLC (SFC). SFC is a leading resource for managing and developing sports, recreation, wellness, and events facilities, known for its collaborative culture and national recognition as a Top Workplace. The company is mission-focused, entrepreneurial, and growing rapidly. The Operations Team Member will perform various duties to ensure a quality program experience, actively participating in the conversion/changeover process before, during, and after events. This includes converting the facility and assisting with event-oriented preparation/setup for shows or sporting events to run safely and efficiently.

Requirements

  • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
  • Must work well with others
  • Must take personal initiative for the betterment of the team and facility
  • Must have excellent guest service skills
  • Must be detail-oriented and have outstanding organizational skills
  • Ability to work with a wide variety of ages from preschool thru adult
  • Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance is necessary
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a high-volume, fast-paced environment
  • Ability to multi-task and prioritize
  • Ability to remain calm and focused in difficult and stressful situations
  • Commitment to the safety and wellbeing of others

Responsibilities

  • Provide courteous and friendly service to all guests and staff
  • Be responsive to guest concerns and direct to appropriate manager to resolve
  • Enforce facility policies and procedures
  • Have general knowledge regarding program options and facility events
  • Assist other departments as necessary
  • Setup and take down of indoor courts and outdoor fields, staging, risers, and other event related items
  • Ensure correct equipment is available for all games
  • Monitor play areas including turf and courts
  • Keep supervisor informed of issues and updates
  • Respond to all incidents, accidents, injuries, and altercations
  • Complete and file corresponding paperwork as necessary
  • Assist with daily maintenance and upkeep of facility
  • Assist with parking, to include directing customers to parking spots, collecting parking fees, etc.
  • Perform all other duties as assigned by management
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