Operations Team Leader (Purchasing, Inventory, Fulfillment & Facilities)

Excel Technologies•Enfield, CT

About The Position

We are looking to elevate our team with a hands-on Operations Team Leader responsible for leading the operational performance of the industrial products group. T he primary goal is to foster a metrics driven, empowered team-work environment with streamlined activities that enable and encourage team members to work more effectively.

Responsibilities

Supervision (4 associates)
Purchasing / Inventory / Warehouse & Showroom / Order Processing / Order Fulfillment
Logistics (Inbound and Outbound )
Daily Operations Team huddle
Status Reporting (Supplier Delivery / Back order / Revenue projected / On-Time Delivery)
Quality Control (Incoming from suppliers / Outgoing to customers)
Technical Support & Service
Facilities Management
Overseeing order processing (received, processed and fulfilled timely & accurately)
Managing and reporting back order status
Communicating with product manufacturers, raw material & parts suppliers
Purchasing raw materials, consumables, parts, equipment and supplies from key manufacturers
Ensuring sufficient and appropriate inventory levels are maintained
Unloading deliveries, checking products in and working with quality control
Overseeing product labeling and product inventory adjustments
Coordinating freight shipments, including bidding out freight quotes
Preparing and loading outgoing shipments, including oversight / completion of documents
Providing technical support & service to Sales, Admin. and Customers
Managing quality control process for inbound and outbound products
Assembling and trouble-shooting equipment / systems
Assessing, processing, facilitating and fulfilling service requests
Communicating with customers, providing technical guidance & training on the proper use of supplies and equipment
Maintaining operational showroom and lab space, including setup, layout and display of instruments and equipment (as necessary)
Conducting proof of concept trials for customers (i.e., Cutting, Mounting, Polishing, Measuring, Photographing customer samples etc.)
Managing third party service providers (Landscaping, snow removal, building maintenance etc.)
Other duties and responsibilities to be assigned, as required, at the discretion of management
Overseeing and scheduling daily and weekly cleaning
Maintaining and monitoring workplace safety (e.g., identifying and remedying electrical and plumbing problems, managing issues with workspace/furnishings, coordinating safety checkups (fire, alarm, etc.) inspections and systems maintenance)
Facilitating scheduling of outside services as required
Coordinating grounds maintenance / managing third party service providers (Landscaping, snow removal, building maintenance etc.)
Managing waste management (inside and outside the building, including trash receptacles, dumpsters, recycling, etc.)
Other duties and responsibilities to be assigned, as required, at the discretion of management
Establishing additional clarity and definition around position activities and expectations.
Reviewing and implementing standard operating procedures
Providing ongoing insights, suggestions and recommendations for the position and related roles and activities
Identifying and conducting educational, training and mentoring opportunities to build knowledge and expertise among associates
Becoming subject knowledge expert and technical leader
Participating in / leading Continuous Improvement (CI) events
Evaluating and recommending systems improvements