Operations Team Lead/Process Assistant

Iron Mountain • Milpitas, CA

6d • Onsite

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Operations Team Lead/Process Assistant to join our Logistics Center team. In this role, you will be responsible for providing hands-on operational management, including training, mentoring, and reporting to ensure productivity, safety, and quality goals are consistently met. You will be part of a dynamic operations team focused on the cost-effective management of day-to-day functions for the Logistics Center.

Requirements

• A minimum of one to two years of experience in warehouse or logistics leadership, with specific experience in warehouse fulfillment or e-commerce management.
• Strong knowledge of monitoring team production goals and dynamically meeting company Key Performance Indicators (KPIs).
• Proven ability to use Warehouse Management Systems (WMS) and apply conflict management skills to effectively resolve issues and manage team dynamics.
• Capability to perform the physical requirements of the job, including frequent walking, standing, and lifting at least 40 pounds.

Responsibilities

• Lead and develop the operations team by overseeing, training, and providing performance feedback to associates, ensuring high productivity, quality, and safety standards are maintained.
• Manage core operational functions, including the end-to-end processing of incoming and outgoing shipments, organizing merchandise, and ensuring accurate warehouse inventory.
• Develop and manage reports to track operational performance, production schedules, and resource allocation, providing actionable insights for decision-making and continuous improvement.

Benefits

• Competitive compensation and benefits aligned with the experience.
• 10 paid days off/holidays: This includes 2 weeks of paid vacation and 7 paid holidays, plus sick pay.
• Comprehensive health, wellness, and retirement plans: Including full health and dental benefits on the first day of employment, a 401(k) with company match, and an Employee Stock Purchase Program.
• Opportunities for continuous learning and professional growth through tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees