Operations Team Lead - Full Time

Belk • Anderson, SC

253d

About The Position

The Operations Team Lead is responsible for the execution of all back of house functions in the store; including leading the operational process, unloading trailers, processing new receipts, price changes, merchandise return management, and housekeeping. The Operations Team Lead is expected to achieve operations timelines and Carton per Hour (CPH) and Units per Hour (UPH) goals. The Operations Team Lead is a non-exempt position.

Requirements

• High School Diploma or GED equivalent
• Read and speak English
• Ability to read and adhere to all policy and procedure manuals

Nice To Haves

• Retail Operations Experience

Responsibilities

• Perform the operational process and support operations functions related to inventory control such as accepting truck manifests, returns to vendor, transfers, mail outs/delivery, store supplies ordering and model best practices
• Plan ahead and properly prep receiving area for expected merchandise
• Prep whiteboard communications with manifest information and other needed items
• Assign associate roles during the receiving (unload and sort), merchandise processing/prepping, and stocking process and ensure that they completely understand each of their functions
• Maintain the cleanliness and organizational standards for the receiving area and stockroom
• Develop and work from a daily prioritized workload plan
• Process transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise in partnership with Asset Protection
• Lead the maintenance tasks including light bulb replacement, ceiling tile replacement and replacing sales floor and maintenance supplies
• Bail cardboard and prepare plastic for recycling
• Ensure the cleanliness of the sales floor and the receiving area following processing on truck days
• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas
• Maintaining a safe shopping and working environment
• Support the Omni functions in the store including picking, packing and shipping customer orders
• Open and close the store, including weekends
• Approve select point of sale transactions such as returns and voids
• Resolve customer service issues as needed
• Understand and be able to use all building operating systems

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED